Leadership Coaching and Organisational Support for Community Services and Government

Support shaped by experience, fairness, and care.

Based in South West WA, we work alongside leaders at every level in community services and government, supporting organisations across the region and online statewide. We provide clear, practical guidance to strengthen teams, address workplace challenges, and support sound decision-making where responsibility sits across people, systems, and services.

Our work includes leadership coaching, workplace and people matters, interim leadership roles where needed, quality and practice audits, change management, and workplace investigations. We help leaders navigate complexity, respond fairly to issues as they arise, and build resilient, effective teams.

Are your people, systems, and processes ready to support confident leadership and effective decision-making?

Strengthen Your Organisation Today
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Our Philosophy: Guiding Leadership and Organisational Change

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Inspired by the Japanese philosophy of Ma, meaning “the space in between,” we work in the dynamic spaces between reflection and action, instability and change, and intent and impact. We create the pause where leaders and teams in community services and government organisations can gain clarity, strengthen systems and enable meaningful change.

Leadership & Organisational Solutions for Community Services and Government

Partnering with community services and government organisations to strengthen leadership, improve team performance, and drive meaningful organisational change.

Our expertise spans leadership coaching, change management, interim leadership, people management, quality audits, and workplace investigations - all designed to create confident leaders, aligned teams, and sustainable systems.

Curious how confident leadership, aligned teams, and strong systems could transform your organisation?

  • Coaching that builds confident, capable leaders in community services and government, strengthening team performance, culture, and organisational impact.

    • Build confident, capable leaders

    • Strengthen team culture and performance

    • Improve organisational outcomes

  • Expert guidance on planning and implementing change in community services and government, ensuring teams, systems, and culture adapt smoothly and sustainably.

    • Plan and implement effective organisational change

    • Align teams, processes, and culture for lasting impact

    • Improve clarity, engagement, and adoption during transitions

  • Audits that bring clarity and provide recommendations to strengthen organisational systems and ensure your practice meets required quality standards.

    • Strengthen organisational systems

    • Ensure compliance and quality standards

    • Provide actionable recommendations

  • Fair and independent workplace investigations for government and private organisations addressing misconduct, bullying, harassment, policy breaches, and whistleblower disclosures.

    • Address misconduct, bullying, harassment

    • Ensure fair, independent investigation

    • Support policy compliance and protection

  • Experienced interim leadership support for short-term coverage in CEO, COO, HR, or Quality Manager roles, providing operational stability and seamless leadership transitions.

    • Provide short-term executive or leadership coverage

    • Maintain operational stability

    • Lead teams through periods of change or crisis

  • Hands-on support and guidance for managing team performance, including senior performance reviews, disciplinary processes, and development planning.

    • Guide performance management and development

    • Support disciplinary processes and conflict resolution

    • Strengthen team capability and accountability

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Leadership Expert for Community Services and Government

Kate McBride, founder of Ma Collective, is a trusted guide for leaders in community services and government. She combines pragmatic strategies, warmth, and a touch of humour to help leaders navigate complex organisational challenges with confidence.

With over 20 years’ experience across the sector, Kate works in community services because she values supporting vulnerable people and strengthening the organisations and communities that exist to serve them. Her work is driven by a commitment to helping communities thrive - not just organisations perform.

Kate supports leaders, managers, and teams through leadership coaching, change management, quality and practice audits, and workplace investigations, helping organisations build confident leaders, effective teams, and meaningful culture change while keeping people front and centre.

Her approach balances reflection and action, enabling practical decisions, stronger systems, and better outcomes — all delivered with authenticity and care.

Want to see how values-led leadership could transform your organisation?

Connect With Kate Today
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Based in South West WA, we help leaders and teams in community services and government organisations thrive through leadership coaching, systems and culture support, quality audits, and workplace investigations.

We work in person across Bunbury, Busselton, Dunsborough, Margaret River, and surrounds, and online statewide, with selective capacity for in-person projects in Perth and Peel.


Are your leaders and teams fully equipped to thrive for the community you serve?

Helping Leaders and Teams Thrive Across South West WA

Explore Our Leadership Services
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Contact Us

Are you achieving the impact you want, or is potential being lost in the space between leadership, teams, and systems?

Complete the form below and let’s explore what’s possible together.